Saturday, January 25, 2020

Second World War Music Propaganda Music Essay

Second World War Music Propaganda Music Essay From Wilhelm Richard Wagner to Irving Berlin, the music of World War II was used on both sides of the conflict to gain support at home and give a feeling of patriotism and boost morale. Interestingly, it was also used as a vehicle to express a vision of government, to attract the enemy troops to propaganda, and encourage the home troops as well. Looking at the music of this time provides insight into the attitudes and cultural tone of the political leaders to all different levels of society Adolf was a fanatical admirer of Wagner since his teens. His passion for Wagner knew no bounds and a performance was almost like a religious experience to the young Adolph. Adolph was carried away by Wagners powerful musical dramas, the evocation of a heroic, sublimely and distant mystical Germanic past. Adolphs first and favorite Wagner opera was Lohengrin, which is the saga of a knight of the grail, the epitome of the Teutonic hero, who was sent from the castle of Monsalvat by his father Parzival to rescue Elsa who had been wrongly condemned, but ended up betraying her. Adolphs philosophy was built upon the works of Wagner which can be seen in his statement These criminals who wanted do away with me have no idea what would happen to the German people, they dont know the plans of our enemies, who want to annihilate Germany so that it never can rise again. If they think that the western powers are strong enough without Germany to hold Bolshevism in check, they are deceiving themselvesà ¢Ã¢â€š ¬Ã‚ ¦ I am the only one who knows the danger, and the only one who can prevent it. The author Ian Kershaw sums up Adolphs statement Such sentiments were redolent, through a distorting mirror, of the Wagnerian redeemer-figure, a hero who alone could save the holders of the Grail, indeed the world itself from disaster a latter-day Parsifal. (Page 851). Adolph thought he could save Germany and the world, but how wrong he was in his thinking that he was an epic hero. As fascinated with Wagner as Adolph was One cannot help but wonder what Richard Wagner would have thought about Adolf Hitler, one of his all-time biggest fans! (Ferguson). Would Wagner consider Adolph and epic hero? One has to think not, but one could be wrong. German Songs Due to Hitlers fascinating with Wagner and especially the Germanic culture that Wagner promoted, the Nazis took a strong interest in promoting the music and culture of their remote ancestors through the use of radio and at the same time promote their propaganda. As with most dictatorial governments the Nazis had an obsession with controlling and promoting the culture of the people and as a result the common peoples taste in music was kept secret, but many Germans were able to use their radios to listen to Jazz which was hated by Hitler but loved by the world. Soldiers in the German army were expected to learn a repertoire of marching songs and traditional songs that they could perform on demand. (Les Cleveland page 8). Which is a type of propaganda. One of the most popular songs of World War Two was Lili Marlene which was popular with both the German and British forces. Based on the German poem Das Mà ¤dchen unter der Laterne which was set to music in 1938. The song was recorded in both German and English versions. German English Vor der Kaserme vor dem großen Tor stand eine Lanterne und steht sie nach davor so wollen wir da uns wieder sehen bei der Lanterne wollen wir stehen wie einst Lili Marlen Unsere beide Schatten sahen wir einer aus daß wir so lieb uns hatten daß gleich man daraus und alle Leute sollen es sehen wie einst Lili Marlen Schon rief der Posten, sie blasen zapfenstreich es kann drei Tage kosten Kamrad, ich komm so gleich da sagten wir auf wiedersehen wie gerne wollt ich mit dir gehen mit dir Lili Marlen Deine Schritte kennt sie, deine Zierengang alle abend brennt sie, doch mich vergaß sie lang und sollten mir ein leids geschehen wer wird bei der Lanterne stehen mit dir Lili Marlen? Aus dem Stillen raume, aus der erder Grund heßt mich wie un Traà ¼me dein verliebster Mund wenn sich die Spaten nebel drehn werdich bei der Lanterne stehen wie einst Lili Marlen Underneath the lantern by the barrack gate, Darling I remember the way you used to wait, Twas there that you whispered tenderly, That you loved me, Youd always be, My Lili of the lamplight, My own Lili Marlene. Time would come for roll call, Time for us to part, Darling Id caress you and press you to my heart, And there neath that far off lantern light, Id hold you tight, Wed kiss good-night, My Lili of the lamplight, My own Lili Marlene. Orders came for sailing somewhere over there, All confined to barracks was more than I could bear; I knew you were waiting in the street, I heard your feet, But could not meet, My Lili of the lamplight, My own Lili Marlene. Resting in a billet just behind the line, Even thowere parted your lips are close to mine; You wait where that lantern softly gleams, Your sweet face seems to haunt my dreams, My Lili of the lamplight, My own Lili Marlene. Due to the popularity of the song it was used throughout the war not only as a popular song, but a propaganda tool. The best understanding of German Music from World War Two has to come from official Nazi government policy. Regrettably as the losers in the war, Nazi songs and German music from this time period has not been assigned the high heroic status as have British and American popular music of this time period. British Songs Although First World War poets [Rupert Brooke, Wilfred Owen, Siegfried Sassoon] are often presented as the literature of wartime, popular songs were important in keeping up morale.   Those from World War II have become especially well known. Some songs were overtly nationalistic, such as ThereHYPERLINK #There%27ll%20Always%20Be%20An%20EnglandHYPERLINK #There%27ll%20Always%20Be%20An%20Englandll Always Be An England. Other music was popular because it evoked emotional states common in wartime, for instance a sense of nostalgic sadness and loss. ( Modern History Sourcebook: Therell Always Be An England and other War Music.) Without question the most popular vocalist of World War Two would be Vera Lynn who sang almost ever well known war time tune in her concerts including Lili Marlene and Therell always be an England but her best know songs were Well meet again and White cliffs of Dover. These songs just give a hint of the differing varieties of wartime songs, other popular music genres included music with lush instrumental compositions as well as just silly songs. American Songs During the war, many people in the US and Great Britain found an escape by listening to the radio. Hit songs were a nice form of catharsis for the public; the lyrics were often about situations the average person could relate to, and it helped the listeners to feel that they were not alone. So, naturally, songwriters wanted to provide music that would be uplifting, encouraging, and of course, patriotic American Songs. A list notable songs of World War Two from America would have to include hits such as Boogie Woogie Bugle Boy which was composed by Don Raye and Hughie Prince and was recorded on January 2, 1941, nearly a year before the United States entered the war The storyline of the song told about, a renowned Illinois street musician is drafted into the United States Army during the draft. In addition to being famous, the bugler was the top man at his craft, but the Army had little use for his talents and he was reduced to blowing Reveille in the morning, which caused the musician to become dejected. Other hits were: Dont Sit Under The Apple Tree (With Anyone Else But Me), Ill Be Home For Christmas, Juke Box Saturday Night, Kiss The Boys Goodbye , Praise The Lord And Pass The Ammunition, and God Bless America which was written by Irving Berlin in 1918 but made famous by Kate Smith in an Armistice Day radio broadcast in 1938. This list could go on with all the notable songs from this time period but space and time will not permit. Conclusion Music goes much deeper, and reaches into our psyches for reasons other than its initial sound. Music evokes emotions of patriotism, fear, jubilation, sadness and many more emotions. As well as invoking emotional responses, music is used as a propaganda tool to get people fired up for a certain cause whether in war or even politics. Was the music of World War Two patriotic or was it propaganda, or was it both? It all depends from which side you view the question. Usually the winning sides music was patriotic and the losers propaganda In closing Susan Burns states from the article War, music, and evolution. No doubt, its dismaying to realize that warfare is so deeply a part of our makeup that well never have the war to end all wars. Those war songs touch a deep, dark chord. Yet, I consider myself better off for having this perspective on warfare.(Burns 2003). What kind of music will be used as patriotic music in the next major war? What music will be used as a propaganda tool? We may have to wait for the answers to these questions, but one thing is certain, as with all past wars, music will have an influence.

Friday, January 17, 2020

Customer Relationship Management and Flight Attendants

Essentials of MIS Additional Cases 1 BUSINESS PROBLEM-SOLVING CASE JetBlue Hits Turbulence In February 2000, JetBlue started flying daily to Fort Lauderdale, Florida and Buffalo, New York, promising top-notch customer service at budget prices. The airline featured new Airbus A320 planes with leather seats, each equipped with a personal TV screen, and average one-way fares of only $99 per passenger. JetBlue was able to provide this relatively luxurious flying experience by using information systems to automate key processes, such as ticket sales (online sales dominate) and baggage handling (electronic tags help track luggage).Jet Blue prided itself on its â€Å"paperless processes. † JetBlue’s investment in information technology enabled the airline to turn a profit by running its business at 70 percent of the cost of larger competitors. At the same time, JetBlue filled a higher percentage of its seats, employed non-union workers, and established enough good will to scor e an impressive customer retention rate of 50 percent. Initially, JetBlue flew only one type of plane from one vendor: the Airbus A320. This approach enabled the airline to standardize flight operations and maintenance procedures to a degree that resulted in considerable savings.CIO Jeff Cohen used the same simple-is-better strategy for JetBlue’s information systems. Cohen depended almost exclusively on Microsoft software products to design JetBlue’s extensive network of information systems. (JetBlue’s reservation system and systems for managing planes, crews, and scheduling are run by an outside contractor. ) Using a single vendor provided a technology framework in which Cohen could keep a small staff and favor in-house development of systems over outsourcing and relying on consultants. The benefit was stable and focused technology spending. JetBlue spent only 1. percent of its revenue on information technology, as opposed to the 5 percent spent by competitors. JetBlue’s technology strategy helped create a pleasing flying experience for passengers. As president and chief operating officer Dave Barger put it, â€Å"Some people say airlines are powered by fuel, but this airline is powered by its IT infrastructure. † JetBlue consistently found itself at the top of J. D. Power and Associates customer satisfaction surveys. JetBlue believed it had learned to work lean and smart. The big question was whether JetBlue would be able to maintain its strategy and its success as the airline grew.By the end of 2006, the company was operating 500 flights daily in 50 cities and had $2. 4 billion in annual revenue. Along the way, JetBlue committed to purchasing a new plane every five weeks through 2007, at a cost of $52 million each. Through all of this, JetBlue remained true to its formula for success and customers continued to return. February 14, 2007, was a wake-up call. A fierce ice storm struck the New York City area that day and set i n motion a string of events that threatened JetBlue’s sterling reputation and its stellar customer relationships.JetBlue made a fateful decision to maintain its schedule in the belief that the horrible weather would break. JetBlue typically avoided pre-canceling flights because passengers usually preferred to have a delayed arrival than to camp out at a terminal or check into a hotel. If the airline had guessed correctly, it would have kept its revenue streams intact and made the customers who were scheduled to fly that day very happy. Most other airlines began canceling flights early in the day, believing it was the prudent decision even though passengers would be inconvenienced and money would be lost.The other airlines were correct. Nine JetBlue planes left their gates at John F. Kennedy International Airport and were stranded on the tarmac for at least six hours. The planes were frozen in place or trapped by iced-over access roads, as was the equipment that would de-ice o r move the aircraft. Passengers were confined inside the planes for up to ten and one-half hours. Supplies of food and water on the planes ran low and toilets in the restrooms began to back up. JetBlue found itself in the middle of a massive dual crisis of customer and public relations.JetBlue waited too long to solicit help for the stranded passengers because the airline figured that the planes would be able to take off eventually. Meanwhile, the weather conditions and the delays or cancellations of other flights caused customers to flood JetBlue’s reservations system, which could not handle the onslaught. At the same time, many of the airline’s pilots and flight crews were also stranded and unable to get to locations where they could pick up the slack for crews that had just worked their maximum hours without rest, but did not actually go anywhere.Moreover, JetBlue did not have a system in place for the rested crews to call in and have their assignments rerouted. The glut of planes and displaced or tired crews forced JetBlue to cancel more flights the next day, a Thursday. And the cancellations continued daily for nearly a week, with the Presidents’ Day holiday week providing few opportunities for rebooking. On the sixth day, JetBlue cancelled 139 of 600 flights involving 11 other airports. 2 76 Part I: Information Systems in Hits Digital Age JetBlue the TurbulenceJetBlue’s eventual recovery was of little solace to passengers who were stranded at the airport for days and missed reservations for family vacations. Overall, more than 1,100 flights were cancelled, and JetBlue lost $30 million. The airline industry is marked by low profit margins and high fixed costs, which means that even short revenue droughts, such as a four-day shutdown, can have devastating consequences for a carrier’s financial stability. Throughout the debacle, JetBlue’s CEO David G. Neeleman was very visible and forthcoming with accountability and apologies.He was quoted many times, saying things such as, â€Å"We love our customers and we’re horrified by this. There’s going to be a lot of apologies. † Neeleman also admitted to the press that JetBlue’s management was not strong enough and its communications system was inadequate. The department responsible for allocating pilots and crews to flights was too small. Some flight attendants were unable to get in touch with anyone who could tell them what to do for three days. With the breakdown in communications, thousands of pilots sand flight attendants were out of position, and the staff could neither find them nor tell them where to go.JetBlue had grown too fast, and its low-cost IT infrastructure and systems could not keep up with the business. JetBlue was accustomed to saving money both from streamlined information systems and lean staffing. Under normal circumstances, the lean staff was sufficient to handle all operations, and the computer syste ms functioned well below their capacity. However, the ice storm exposed the fragility of the infrastructure as tasks such as rebooking passengers, handling baggage, and locating crew members became impossible. Although Neeleman asserted in a conference call hat JetBlue’s computer systems were not to blame for its meltdown, critics of the company pointed out that JetBlue lacked systems to keep track of off-duty flight crews and lost baggage. Its reservation system could not expand enough to meet the high customer call volume. Navitaire, headquartered in Minneapolis, hosts the reservation system for JetBlue as well as for a dozen other discount airlines. The Navitaire system was configured to accomodate up to 650 agents at one time, which was more than sufficient under normal circumstances.During the Valentine’s Day crisis, Navitaire was able to tweak the system to accomodate up to 950 agents simultaneously, but that was still not enough. Moreover, JetBlue could not find enough qualified employees to staff its phones. The company employs about 1,500 reservation agents who work primarily from their homes, linking to its Navitaire Open Skies reservation system using an Internet-based voice communications system. Many ticketholders were unable to determine the status of their flights because the phone lines were jammed.Some callers received a recording that directed them to JetBlue’s Web site. The Web site stopped responding because it could not handle the spike in visitors, leaving many passengers with no way of knowing whether they should make the trip to the airport. JetBlue lacked a computerized system for recording and tracking lost bags. It did have a system for storing information such as the number of bags checked in by a passenger and bag tag identification numbers. But the system could not record which bags had not been picked up or their location.There was no way for a JetBlue agent to use a computer to see if a lost bag for a partic ular passenger was among the heap of unclaimed bags at airports where JetBlue was stranded. In the past, JetBlue management did not feel there was a need for such a system because airport personnel were able to look up passenger records and figure out who owned leftover bags. When so many flights were canceled, the process became unmanageable. JetBlue uses several applications provided by outsourcing vendor Sabre Airline Solutions of Southlake, Texas to manage, schedule, and track planes and crews and to develop actual flight plans.Sabre’s FliteTrac application interfaces with the Navitaire reservation system to provide managers with information about flight status, fuel, passenger lists, and arrival times. Sabre’s CrewTrac application tracks crew assignments and provides pilots and flight attendants access to their schedules via a secure Web portal. JetBlue uses a Navitaire application called SkySolver to determine how to redeploy planes and crews to emerge from fligh t disruptions. However, JetBlue found out during the Valentine’s Day emergency that SkySolver was unable to transfer the information quickly to JetBlue’s Sabre applications.And even if these systems had worked properly together, JetBlue would have probably been unable to locate all of its flight crews to redirect them. It did not have a system to keep track of off-duty crew members. Overtaxed phone lines prevented crew members from calling into headquarters to give their locations and availability for work. JetBlue’s response to its humiliating experience was multifaceted. On the technology front, the airline deployed new software that sends recorded messages to pilots and flight attendants to inquire about their availability.When the employees return the calls, the information they supply is entered into a system that stores the data for access and analysis. From a staffing standpoint, Neeleman promised to train 100 employees from the airline’s corporate office to serve as backups for the departments that were stretched too thin by the effects of the storm. Chapter 2:of MIS AdditionalBusinesses Use Information Systems Essentials E-Business: How Cases 77 3 JetBlue attempted to address its customer relations and image problems by creating a customer bill of rights to enforce standards for customer treatment and airline behavior.JetBlue would be penalized when it failed to provide proper service, and customers who were subjected to poor service would be rewarded. JetBlue set the maximum time for holding passengers on a delayed plane at five hours. The company changed its operational philosophy to make more accomodation for inclement weather. An opportunity to test its changes arrived for JetBlue just one month after the incident that spurred the changes. Faced with another snow and ice storm in the northeast United States on March 16, 2007, JetBlue cancelled 215 flights, or about a third of its total daily slate.By canceling early, ma nagement hoped to ensure that its flight crews would be accessible and available when needed, and that airport gates would be kept clear in case flights that were already airborne had to return. In the wake of its winter struggles, JetBlue was left to hope that its customers would be forgiving and that its losses could be offset. Neeleman pointed out that only about 10,000 of JetBlue’s 30 million annual customers were inconvenienced by the airline’s weather-related breakdowns.On May 10, 2007, JetBlue’s Board of Directors removed Neeleman as CEO, placing him in the role of non-executive chairman. According to Liz Roche, managing partner at Customers Incorporated, a customer relationship management research and consulting firm, â€Å"JetBlue demonstrated that it’s an adolescent in the airline industry and that it has a lot of learning and growing up to do. † Sources: Doug Bartholomew and Mel Duvall, â€Å"What Really Happened at JetBlue,† Base line Magazine, April 1, 2007; â€Å"JetBlue Cancels Hundreds of Flights,† The Associated Press, accessed via www. nytimes. om, March 16, 2007; Susan Carey and Darren Everson, â€Å"Lessons on the Fly: JetBlue’s New Tactics,† The Wall Street Journal, February 27, 2007; Eric Chabrow, â€Å"JetBlue’s Management Meltdown,† CIO Insight, February 20, 2007; Jeff Bailey, â€Å"Chief ‘Mortified’ by JetBlue Crisis,† The New York Times, February 19, 2007 and â€Å"Long Delays Hurt Image of JetBlue,† The New York Times, February 17, 2007; Susan Carey and Paula Prada, â€Å"Course Change: Why JetBlue Shuffled Top Rank,† The Wall Street Journal, May 11, 2007; Coreen Bailor, JetBlue’s Service Flies South,† Customer Relationship Management, May 2007; Thomas Hoffman, â€Å"Out-of-the-Box Airline Carries Over Offbeat Approach to IT,† Computerworld, March 11, 2003; and Stephanie Overby, â€Å"JetBlue Skies Ahead, † CIO Magazine, July 1, 2002. Case Study Questions 1. What types of information systems and business functions are described in this case? 2. What is JetBlue’s business model? How do its information systems support this business model? 3.What was the problem experienced by JetBlue in this case? What people, organization, and technology factors were responsible for the problem? 4. Evaluate JetBlue’s response to the crisis. What solutions did the airline come up with? How were these solutions implemented? Do you think that JetBlue found the correct solutions and implemented them correctly? What other solutions can you think of that JetBlue hasn’t tried? 5. How well is JetBlue prepared for the future? Are the problems described in this case likely to be repeated? Which of JetBlue’s business processes are most vulnerable to breakdowns? How much will a customer bill of rights help?

Thursday, January 9, 2020

Commonly Confused Words Nutritional and Nutritious

The adjectives nutritional and nutritious are both related to the noun nutrition (the process of eating the right kinds of food so you can be healthy and grow properly), but their meanings are slightly different. Definitions Nutritional means related to the process of nutrition—that is, using food to support life and maintain health. Nutritious means nourishing or healthy to eat. In the Good Word Guide (2009), Martin Manser notes that the more formal adjective nutritive may be used in place of nutritional or nutritious, but it more frequently replaces the former. Also see the usage notes below. Examples In a growing trend, there is more and more demand that chain restaurants, at least, should be required to give nutritional information in the restaurants, either on the menu or on or near a posted menu. (The A-Z Encyclopedia of Food Controversies and the Law, 2011)Nutritional advice is notoriously nebulous, and food groups regularly alternate between demonisation and deification. Fat makes you fat; fat makes you thin; carbs are basically crack; carbs are back. Corporate agendas are behind much of this confusion. (Arwa Mahdawi, Take It With a Pinch of Salt: The Food Marketing Myths Weve Swallowed Whole.  The Guardian [UK], June 7, 2016)While growing teens need extra calories, they should get them from nutritious sources--not from high-fat, high-calorie, high-sugar foods.Agriculture’s practitioners have often believed their main task to be the production of ever-increasing yields; concerns about the  nutritious  quality of the food have been dismissed as a nuisance that co uld only interfere with quantity. (Roger Thurow, Why the First 1,000 Days Matter Most. The New York Times, June 20, 2016) Usage Notes Nutritional means related to the nutrition process (using food to support life). This chart contains nutritional information for certain menu items.Nutritious means healthy to eat or nourishing. To increase energy, eat nutritious foods like eggs, fruit, or whole-grain breads. (Dave Dowling,  The Wrong Word Dictionary, 2nd ed. Marion Street Press, 2011)[N]utrition is the discipline concerned with desirable foodstuffs and feeding, also desirable feeding itself; nutritional means having to do with nutrition;  nutritious means  having the character associated with desirable nutrition. (Scientific Style and Format: The CBE Manual for Authors, Editors, and Publishers, 6th ed. Cambridge University Press, 2002) Practice Exercises The papaya is a wondrous fruit--abundant, tasty, and _____.Every junk food manufacturer is expending large amounts of money on research to improve the _____ content of their foods. (Andrew F. Smith, Fast Food and Junk Food. Greenwood, 2011) Answers to Practice Exercises The papaya is a wondrous fruit--abundant, tasty, and nutritious.Every junk food manufacturer is expending large amounts of money on research to improve the nutritional content of their foods. (Andrew F. Smith, Fast Food and Junk Food. Greenwood, 2011)

Wednesday, January 1, 2020

Losing a Loved One in Shoeless Joe Jackson by W.D....

Sometimes the biggest tragedy in someones life is loosing a loved one. The tragedy of this event can be amplified if youre last words are bad or if there is something you forgot to tell them or meant to tell them. There are many books that are write about this theme, for example In the book Shoeless Joe Jackson by W.P. Kinsella, the main character Ray Kinsella is trying desperately to reconnect with his dead father and is willing to put his reputation and financial security at risk for the opportunity to reconnect with his father as well as put his sanity up for question. In the book Shoeless Joe Jackson Mr Kinsella owns a piece of farm land on which he decides to build a baseball field. He does this because he hears a†¦show more content†¦... are you kidnapping me? this quote shows that in the process of doing what the voices tell him to do he travels across the US to pursue a man he has never met before, kidnap him and then take him to a baseball game. He will do all of this because he hopes that it will lead to his father coming to play baseball. This is one of the most questionable things he does and it puts him in serious risk of absolutely ruining his life and reputation by being sent to jail for kidnapping. This shows just how far Ray is willing to go to reconnect with his father. A third example of Ray Putting his reputation on the line is when ray decides to spend a large amount of money on something he does not really need like a tractor even tho he may not be able to pay his bills. this is stated when Ray says to Eddie. page 19 5 Eddie Still Carps About the $4000 I spent on the tractor this quot shows us that he is discussing the 4000 dollars he spent on this tractor with one of his neighbors and his neighbor apologizing for selling it to him when he kinda knew he could not afford making the decision look like a stupid one to all of his neighbors. This shows that he is no way trying to impress anyone which will cause him to lose his respect. So in these quotes you can see how important this is to him and that he is very desperately trying to reconnect with his father and his reputation is less important. Ray Kinsella does many things in the attempt to